Mayfair Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps Mayfair Carpet Cleaning has taken, and continues to take, to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to acting ethically and with integrity in all business relationships and to implementing effective systems and controls to ensure that slavery and human trafficking are not taking place in any part of our business.

Our Commitment and Zero-Tolerance Policy

Mayfair Carpet Cleaning has a strict zero-tolerance approach to all forms of modern slavery, servitude, forced or compulsory labour, and human trafficking. This applies to our own operations, our employees, contractors, and all individuals and organisations that form part of our supply chain. We will not knowingly engage with any party involved in such practices and will take immediate and decisive action if any concerns are identified.

Our senior management is responsible for promoting a culture of integrity and respect for human rights throughout the company. All staff are required to conduct business in a manner that upholds this commitment and to remain alert to the risks of modern slavery in any part of our work.

Our Business and Supply Chain

Mayfair Carpet Cleaning provides professional carpet and upholstery cleaning services to residential and commercial clients. Our supply chain includes providers of cleaning chemicals and equipment, personal protective equipment, vehicles, facilities management services, and various professional and support services. We recognise that risks can arise at different levels of the supply chain, particularly in the sourcing of raw materials, manufacturing processes, and subcontracted services.

We aim to work with suppliers and partners who share our values and can demonstrate compliance with all relevant labour, employment, and human rights laws. We expect them to operate transparent and ethical business practices and to ensure those standards are reflected throughout their own supply chains.

Supplier Due Diligence and Audits

Mayfair Carpet Cleaning undertakes risk-based due diligence on new and existing suppliers, taking into account the nature of the goods or services provided, the country or region of operation, and any known sector-specific risks. We expect suppliers to confirm that they prohibit forced labour, child labour, and human trafficking and that they provide safe and fair working conditions.

Where appropriate, we conduct supplier audits or request evidence of independent inspections or certifications that address labour standards and human rights. These audits may include reviewing policies, employment records, and procedures relating to worker recruitment, working hours, wages, and grievance mechanisms. Where non-compliance or potential risk is identified, we will work with the supplier to agree and monitor a corrective action plan. If satisfactory improvements are not made, we reserve the right to suspend or terminate the relationship.

Reporting Concerns and Whistleblowing Channels

We actively encourage the reporting of any concerns related to modern slavery or unethical labour practices, whether within our own operations or in our supply chain. Employees, contractors, suppliers, and other stakeholders are urged to raise concerns as soon as they arise so that they can be addressed swiftly and appropriately.

Concerns can be raised with line managers, senior management, or through designated internal reporting channels. Reports may be made confidentially, and retaliation against any individual who raises a concern in good faith is strictly prohibited. All reports are taken seriously and will be investigated promptly and impartially, with appropriate remedial actions taken where necessary.

Training, Awareness, and Responsibilities

We are committed to ensuring that key staff, particularly those involved in procurement, contract management, and recruitment, understand the risks of modern slavery and how to identify and respond to potential issues. Training and guidance are provided to help employees recognise warning signs, follow reporting procedures, and apply our zero-tolerance policy in everyday decision-making.

Responsibility for implementing and reviewing our approach to modern slavery rests with senior management, supported by relevant internal teams. All employees share responsibility for upholding our standards, adhering to company policies, and promptly reporting any concerns.

Monitoring, Review, and Continuous Improvement

Mayfair Carpet Cleaning is committed to continuously improving our practices to combat modern slavery. We regularly review our policies, risk assessments, and due diligence processes to ensure they remain effective and proportionate to the risks we face. Lessons learned from audits, investigations, and stakeholder feedback are used to strengthen our controls and improve our approach.

This Modern Slavery Statement is reviewed and updated annually to reflect developments in legislation, industry best practice, and our evolving business activities. It is approved by the company’s leadership and made available to stakeholders as part of our ongoing commitment to transparency, ethical conduct, and respect for human rights.